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Commercial Lines Executive

Our client is one of the leading Insurance brokers in north county Dublin. They have an extensive list of corporate and private clients whom they served with a wide range of insurance services and advice. They strive to create for our dedicated team of professionals an environment that is based on the very best customer experience and best-in-class insurance products combined with expert and professional advice across multiple product lines.

Overall Purpose of the role to proactively engage with existing and new clients in the broking, placement, processing, and administration of renewals, midterm adjustments, claims, and new business.

Responsibilities Include:

  • Providing ongoing insurance advice and servicing to existing and new clients.
  • Prepare and issue pre-renewal documents and ensure same is returned in a timely manner to allow us to comply with issuing renewal terms in accordance with company procedures
  • Re broking, preparation, and issuing renewal terms to clients.
  • Arranging payment including finance if required.
  • Issuing post renewal documents to clients in a timely manner
  • Ensuring adherence to Renewal time lines is achieved.
  • Support the company’s plan for retention and growth
  • Identify, develop, and manage clients’ risks with information around products and services that may suit their needs.
  • Assisting in ongoing customer service
  • Provide advice and assistance on claims to existing clients as they occur.

Skills & Qualities Required:

  • Excellent Administrative and Organisational Skills to allow you to react quickly to changing priorities
  • Ability to work on own initiative and as part of a team to meet strict deadlines and work in a busy environment
  • Excellent communication and client servicing skills
  • Excellent computer skills including word and excel
  • Minimum 3 years general insurance experience required.
  • Previous commercial insurance knowledge is an advantage but not essential
  • CIP qualification or working towards

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