Member Services Officer

Job type:Permanent
Sector:Banking & Financial Services
Consultant:Sophie McNamee
Publish date:11/20/2023
Job ID:1699768_1700495958

Job Title: Part-Time Member Services Officer (20 Hours per week)

Location: Dublin

We are on the lookout for a Member Services Officer to join a Credit Union, you will be responsible for carrying out daily administrative and operation tasks.


  • Assist members with their financial inquiries and transactions.
  • Provide information on credit union products and services.
  • Process account transactions accurately and efficiently.
  • Respond to member inquiries via various channels.
  • Collaborate with team members to ensure a positive member experience.
  • Support in the promotion of financial products and services.


  • Previous experience in a customer-facing role in a bank or credit union.
  • Knowledge of financial products and services.
  • Excellent communication and interpersonal skills.
  • Ideally hold a QFA (Qualified Financial Advisor) qualification or be willing to complete the QFA. (Study support is available)


  • Competitive salary.
  • 25 annual leave days.
  • Pension plan.
  • Annual bonus.
Meet Your Consultant
Sophie McNamee