Member Services Officer

Job Title: Part-Time Member Services Officer (20 Hours per week)

Location: Dublin

We are on the lookout for a Member Services Officer to join a Credit Union, you will be responsible for carrying out daily administrative and operation tasks.

Responsibilities:

• Assist members with their financial inquiries and transactions.
• Provide information on credit union products and services.
• Process account transactions accurately and efficiently.
• Respond to member inquiries via various channels.
• Collaborate with team members to ensure a positive member experience.
• Support in the promotion of financial products and services.

Qualifications:

• Previous experience in a customer-facing role in a bank or credit union.
• Knowledge of financial products and services.
• Excellent communication and interpersonal skills.
• Ideally hold a QFA (Qualified Financial Advisor) qualification or be willing to complete the QFA. (Study support is available)

Benefits:

• Competitive salary.
• 25 annual leave days.
• Pension plan.
• Annual bonus.