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Systems and Application Support Analyst

Job type:Permanent
Location:Dublin
Sector:Technology
Salary:€40000 - €50000 per annum
Consultant:Alan Dardis
Publish date:3/28/2024
Job ID:10_1711643667

Job Title: Systems and Application Support Analyst

Description: We're currently seeking a talented Systems and Application Support Analyst.

In this role, you'll play a crucial part in ensuring the smooth operation of their systems by troubleshooting application issues, providing top-notch technical support, documenting processes, collaborating with various teams, managing incidents effectively, coordinating software updates, conducting user training, and monitoring performance metrics.

Requirements:

  • Bachelor's degree in computer science, IT, or related field.
  • Proven track record in application support and troubleshooting.
  • Strong familiarity with ITIL or similar IT service management frameworks.
  • Proficiency in scripting languages and database management systems.
  • Exceptional communication and interpersonal skills.
  • Ability to excel both independently and as part of a collaborative team in a fast-paced environment.
  • Sharp attention to detail and adept problem-solving abilities.
  • Knowledge of IT security principles.
  • Previous experience with enterprise-level applications and systems.
  • Familiarity with ticketing systems, incident management tools, and cloud computing platforms.
  • Relevant IT certifications, such as ITIL, CompTIA A+, or equivalent, are highly desirable.

EU PASSPORT HOLDERS/STAMP 4 VISA Required (NO Sponsorship)

Meet Your Consultant
Alan Dardis