Personal Lines Executive, New Business - leading insurance brokerage

Want to be an Account Executive with Ireland's Largest Insurance Broker?

Are you ready to take the next step in your career with Ireland's leading insurance broker? We have exciting opportunities for Account Executives in their New Business department. Whether you're passionate about helping new clients find the right insurance products or dedicated to providing exceptional service to existing customers, we want to hear from you!

Sales and Activity Management:

- Collaborate with the team manager to manage call flows and handle customer inquiries effectively.
- Address web queries and close sales across a range of products.
- Guide customers through the sales process, highlighting benefits and coverage options.
- Conduct outbound calls to potential customers to introduce available products and services, and secure sales.
- Partner with the team manager on targeted campaigns to drive additional sales.

Customer Relationship Management:

- Develop strong working relationships with customers by building trust, anticipating their needs, sharing relevant information, and fulfilling commitments.
- Resolve any customer issues related to queries, quotes, or other concerns promptly and effectively.

Customer Service:

- Uphold a professional demeanor to consistently meet or exceed customer service standards.
- Take ownership of delivering highly accurate and quality work.
- Respond to customer, staff, and management inquiries in a timely and professional manner.

Team Collaboration:

- Work cohesively within the team to ensure all customer needs are met.
- Collaborate to help the team achieve monthly and annual sales targets.

Compliance:

- Partner with the team manager and compliance teams to ensure that all file records meet required quality standards.

Requirements:

- Strong background in sales or customer service preferred.
- Minimum of 18 months of relevant insurance experience.
- Must meet Central Bank Minimum Competency Requirements-APA (Personal General Insurance) at a minimum, with a commitment to pursuing further educational qualifications as needed.
- Enthusiastic and adaptable approach.
- Ability to thrive in a fast-paced, ever-changing environment.
- Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

- Positive, can-do attitude with a willingness to adapt to rapid changes as the company advances digitally.
- Ability to prioritize tasks and adjust to unexpected events.
- Highly organized with a structured approach to managing time and resources.
- Commitment to ongoing professional development.
- Sales-driven, with a passion for fast-paced sales activities.
- Customer-focused, consistently prioritizing the customer in line with Arachas culture.
- Collaborates with the team to enhance performance both individually and collectively.
- Self-motivated but also a strong team player, eager to exceed ambitious sales targets.
- Demonstrates solid product and technical knowledge with a willingness to become a product expert for the team.
- Innovative and open to new ideas.

OK, I am interested. What is next?

To apply for the role, please share your CV. If you want to explore further, please contact us at Engage People.