Mortgage Completions Administrator - leading brokerage

Our client is one of Ireland's leading mortgage and financial advisory firms. Established over 30 years ago, they specialize in providing expert advice on mortgages, financial planning, and insurance products. The firm is known for offering personalized, comprehensive services that cater to both first-time homebuyers and experienced property investors.

They operate with a client-focused approach, striving to simplify the often complex process of securing a mortgage. They work with a wide range of lenders, enabling them to find the most suitable and cost-effective mortgage solutions tailored to each client's unique circumstances. Beyond mortgages, they also offer advice on life insurance, income protection, and other financial products, ensuring that clients receive a holistic approach to their financial needs.

The company's success is largely attributed to its emphasis on building long-term relationships with clients, many of whom come through referrals from satisfied customers. their reputation is built on its dedication to delivering high-quality service, trusted advice, and a commitment to helping clients achieve their financial goals.

They are now looking for a dedicated professional to manage both new and ongoing mortgage business across their diverse brands, all while ensuring exceptional client service.

Your Role:

• Oversee the mortgage process, ensuring all transactions meet company standards for documentation and compliance.
• Communicate effectively with clients, providers, and key stakeholders, always prioritizing the client's best interests.
• Handle inquiries from existing clients, addressing their needs promptly and with care.
• Collaborate with the compliance team to maintain and apply industry standards.
• Keep our systems updated and process new business through industry-specific platforms.

What We're Looking For:

• Strong knowledge of the Financial Services industry.
• Excellent communication, interpersonal, and organizational skills.
• Ability to thrive under pressure and work both independently and as part of a team.
• A professional, diplomatic approach with a commitment to delivering top-tier customer service.
  
  

OK, I am interested. What is next?

To apply for the role, please share your CV. If you want to explore further, please contact us at Engage People.