Temporary Administrative Assistant - L&D team

We are looking for a junior administrator for a temporary 3-month position to support the Learning and Development team at a Credit Union. This is a hybrid role, requiring 2 days per week in the Dublin office and 3 days working remotely.

Purpose

The successful candidate will perform a range of administrative and support duties to ensure the delivery of high-quality learning and development services.

Responsibilities

• Set up online webinars and meetings using Zoom and Microsoft Teams
• Data entry and record maintenance on the Learning Management System (LMS)
• Update learner attendance and credit union information to ensure accurate LMS records
• Register and update CPD membership applications or removals
• Register and update eLearning Bundle enrolments
• Assist with marketing communications through emails, social media, and other channels
• Respond to learner and credit union queries via phone and email in a timely manner
• Support the coordination of the CPD accreditation process
• Help maintain and enhance customer/member experience
• Prepare reports and documentation using Microsoft applications
• Undertake any additional tasks as directed

Skills

• Proficiency in Microsoft applications, including Outlook, Excel, SharePoint, Teams, and Word
• Accuracy and attention to detail
• Experience interacting with customers via phone or online
• Ability to work independently and take initiative
• Ability to follow instructions and meet deadlines
• Excellent communication and interpersonal skills
• A flexible attitude, with the ability to work both independently and as part of a team

Desirable

• 2+ years of administration experience
• Experience with an LMS or in a learning and development role
• Familiarity with the Credit Union movement and ethos

OK, I am interested. What is next?

To apply for the role, please share your CV. If you want to explore further, please contact us at Engage People.

About Engage People

Engage People is a specialist Irish recruitment firm, connecting ambitious career-orientated candidates and clients. We have deep expertise across three niche strands:

• Accountancy & Financial across Commercial Organisations & Professional Services
• Banking, International Financial Services & Insurance Sector
• Technology