Finnish Speaking Insurance Operations Specialist

Insurance Operations Specialist - Finnish Speaker

Our client, a leading financial services group in Northern Europe, is known for exceptional service and strong, long-term relationships. They provide tailored insurance solutions for Nordic investors with complex needs while driving innovation and sustainability. If you thrive in a collaborative, customer-focused environment, this role in Dublin could be a great fit.

About the Role

As an Insurance Operations Specialist, you'll join a customer-focused team dedicated to serving Finnish policyholders. You'll handle all aspects of life policy administration, including new business input, investment administration, and claims processing. Your role will be key in delivering excellent customer service while sharing knowledge to support a learning culture.

Key Responsibilities

• Process new applications, policy changes, and claims.
• Handle customer queries via phone and email efficiently.
• Ensure accurate client documentation and maintain confidentiality.
• Support colleagues and other departments as needed.
• Contribute to team productivity and service level targets.

What You Need

• Fluent in Finnish and English.
• Previous customer-facing experience in financial services, insurance, or investment.
• Strong attention to detail, organized, and proactive.

What's on Offer

• Extensive training and development.
• A friendly, open, and collaborative work culture.
• A great office environment with work-life balance.
• Hybrid work model after probation.

OK, I am interested. What is next?

To apply for the role, please share your CV. If you want to explore further, please contact us at Engage People.