Account Director

Account Director - Commercial Lines | Cork

Drive Growth. Build Relationships. Lead with Purpose.

Location: Cork

Reports to: Regional Manager (South)

Contract: Full-Time, Hybrid Working Available

Sector: Commercial Insurance

Join a Leading Insurance Broker with Ambitious Growth Plans

Our client, a respected and expanding insurance brokerage, is seeking an experienced Account Director to manage a portfolio of SME and mid-market commercial clients. This senior role is ideal for an insurance professional with strong client relationship skills, commercial awareness, and a passion for delivering excellent service and new business growth.

The Role - What You'll Be Doing Day to Day

As Account Director, you will be responsible for managing a commercial book of business, developing new business opportunities, and supporting Account Executives in achieving team goals. This role offers a balance of strategic client management, commercial development, and internal leadership.

Key responsibilities include:

• Managing and servicing a portfolio of SME and mid-market commercial clients across a range of sectors.
• Handling all aspects of the insurance lifecycle, including renewals, mid-term adjustments, claims support, and client queries.
• Conducting thorough risk assessments and designing tailored insurance solutions.
• Leading client meetings, site visits, and renewal presentations.
• Generating new business through referrals, networking, and pipeline management.
• Developing and maintaining strong working relationships with insurers and underwriters to negotiate competitive terms.
• Supporting and mentoring Account Executives and junior team members.
• Ensuring all client activity is fully compliant with Central Bank regulations and company procedures.

What's Expected of You

• Deliver exceptional client service with a focus on retention and growth.
• Proactively identify and convert new business opportunities.
• Maintain up-to-date knowledge of industry trends, insurer appetites, and regulatory changes.
• Collaborate with internal teams to meet team and regional targets.
• Uphold company values of integrity, professionalism, and accountability.

Experience and Qualifications - What You Must Have

• Minimum of 5 years' experience in the general insurance industry, with a proven background in commercial lines insurance.
• CIP qualification is essential.
• Further progression toward or completion of the ACII designation is highly desirable.
• Demonstrated success in managing commercial clients and achieving retention and new business targets.
• Strong technical knowledge of key commercial insurance products, including property, liability, motor fleet, professional indemnity, cyber, and others.
• Proficient in Microsoft Office; familiarity with Open I or similar systems is advantageous.
• Full compliance with the Central Bank of Ireland's Minimum Competency Code (MCC) and Fitness & Probity Standards.

What This Opportunity Offers You

• A senior role in a high-performing and collaborative regional team.
• Clear career progression toward more senior strategic or regional leadership roles.
• Exposure to high-value and complex commercial accounts.
• Access to a strong insurer panel and internal support to help you succeed.
• Competitive salary, bonus, and commission structure.
• Flexible, hybrid working environment and support for further education and CPD.

Interested in Learning More?

If you are an experienced commercial insurance professional with the qualifications, drive, and leadership capability to make a real impact, we'd love to hear from you.